You should unlock the phone before recovery. If the phone cannot be unlocked, there's no method to recover data from it.

The single license should be only used on your family's devices. Generally, it covers no more than 5 Android devices.

The data on the SD card can be also recovered by the software if it's inserted into the phone.

Please check up the device with the hints below:

1. The phone is still power on.

2. You've enabled the USB Debugging mode in the phone.

3. Make sure the USB cable is in good condition.

4. Check if the phone is recognized as an Android Device in Device Management.

This tool only runs in Windows system. But we have another App version which can be installed on the phone.

No. Only if the screen is functional, you can enable the USB Debugging mode to make it accessible by our product.

If screen of the Android phone is broken, you cannot enable USB Debugging mode or root it. The software cannot recover data from it.

It depends on the data size on the device. Generally it would spend half an hour to scan an Android device with 30GB data inside.

There are many methods or tools to do this based on different Android versions and phone models. We offer a simple method with this link:

https://kb.easeus.com/art.php?id=10030

The short answer is ROOT could get the full privilege of Superuser (Administrator) account of Android system. Our data recovery tool could get access to the database of the Android system to get lost data only after rooting. Otherwise, there’s no solution to get the data back.

Please confirm if you've successfully made a ROOT with the phone. The software still cannot scan the phone if the phone is not rooted successfully.

The primary function of this mode is to facilitate a connection between an Android device and a computer with Android SDK (Software Development Kit). And it can be enabled in Android after connecting the device directly to a computer via USB, then our product is able to read the data in the device.