1. Why the sync task is lost after switching the user?
The sync task for each user is independent.
2. Why I cannot switch the sync mode under the subdirectories of a 'My computer/Network shares' sync task?
Currently, it only allow you to switch the sync mode under root directory in this product.
3. Why I can find some redundant files like abc(1).txt generated in EverySync after processing a synchronization?
To avoid a file confliction, EverySync will rename a file has the same name as another file under the same directory.
4. How to set the time interval of the auto-sync?
You could set it under the “Properties” of the sync task.
5. How to synchronize files manually?
Regretfully, the current version is not able to sync files manually. Currently, it can only do the auto-synchronization.
6. In which side should the files in the list showing in the right side of the program locate?
They are the files that have been synced between both sides. (Similar to the file display mode of a Cloud program)
7. How to create a new sync task if you already have one?
You can click the 'Create New Sync' in the lower-left corner to create a new one.
8. Do I need to purchase upgrades for later version if I have purchased EverySync 3.0?
No need, you are able to enjoy free upgrade for later versions.
9. Is it year or perpetual license of EaseUS EverySync?
It is perpetual license. You are able to use it lifetime after purchasing.
10. I have purchased one license of EverySync, how many computers can I activate the license to?
One license can only activate one computer.
11. What sync options does it include in EaseUS EverySync?
There are 3 sync options including network <--> computer, computer <--> FTP, and computer <--> free cloud (OneDrive, Google Drive, and Dropbox).
12. My computer doesn’t connect to internet, can I activate EaseUS EverySync on my computer?
EaseUS EverySync can be activated using offline activation method. You need to send us the "eusoftinfo.bin" file first, our technician will edit the file then email it to you. After that, you can use the file to replace the original one to offline activate EverySync.
Here are the details for locating the "eusoftinfo.bin" file: 1. Press "Win" + "R" key on your keyboard at the same time to open Run. 2. Input "%appdata%" in the Run box, then click the "OK" to open the "C:\Users\.....\AppData\Roaming" file directory. 3. Access the “EaseUS/eufsc" folder to find the "eusoftinfo.bin" file.
