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[SOLVED] We Couldn't Install Some Updates Because the PC Was Turned Off

This post provides 5 ways to fix this error - we couldn't install some updates because the PC was turned off. Besides, you can use EaseUS data recovery software to restore lost data after you have fixed the Windows update errors. Download this tool to get back lost data as soon as possible in Windows 11/10/8/7.

 Download for Win Recovery Rate 99.7%
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Table of Contents

Workable Solutions Step-by-step Troubleshooting
Disable Third-Party Antivirus Software If your Windows cannot be installed, third-party antivirus software might interfere...Full steps
Run Windows Update Troubleshooter Press the Windows key + I to open "Settings". Click on the "System" option...Full steps
Perform a Clean Boot Press the Windows key + R to open the Run dialogue box and type msconfig...Full steps
Use the Microsoft Update Catalog Press the Windows key + I to open Settings. Click on "Windows Update"...Full steps
Perform a Clean Install The first step is to download Windows 10 ISO, which is compatible with your PC...Full steps

We Couldn't Install Some Updates Because the PC Was Turned Off

Applications on your PC need to go through regular updates to function correctly. Windows updates are essential for maintaining the safety and malware-free operation of your PC. But occasionally, updating can be tedious when you encounter error messages. This includes errors like We couldn't install some updates because the PC was turned off. This error warning comes as you attempt to use the Settings app to obtain the most recent updates.

Third-party antivirus software, corrupted or missing Windows Updates, and other factors could cause this issue. So, in the next section, I will cover simple methods you can use to resolve this error. Read on to find out!

We Couldn't Install Some Updates Because the PC Was Turned Off

5 Best Ways to Fix We Couldn't Install Some Updates

You should first check to see if the updates have been downloaded. To view the installed update status, go to Settings (Windows key + I), and click on the Windows Update option on the left pane of the window. Ignore the error message if the updates are already installed. Proceed to the following troubleshooting steps if updates were not installed.

Before we move on to the methods to solve the error, watch this video to fix We couldn't install some updates because the PC was turned off error:

  • 0:00 Introduction
  • 0:17 Disable Windows Update Services
  • 1:43 Delete Contents from catroot2 Folder
  • 4:16 Check for Windows Update

Method 1. Disable Third-Party Antivirus Software Temporarily

If your Windows cannot be installed, third-party antivirus software might interfere with the update. Therefore, it is suggested that you disable it if you have one installed on your PC to resolve the issue.

If this method also fails, you can attempt to entirely uninstall your third-party antivirus software before updating your operating system. There isn't a need for concern regarding the security of your PC, as Windows comes with a powerful built-in antivirus software called Windows Defender to protect it.

Method 2. Run Windows Update Troubleshooter to Fix the Error

Running the Windows Update Troubleshooter is another efficient method for resolving problems with Windows updates.

This tool will check system files related to updates for discrepancies, identify potential issues, and recommend appropriate remedies as necessary. It is accessible through Windows Settings. Here is how to go about it:

Step 1. Press the Windows key + I to open "Settings". Click on the "System" option from the left pane and choose the "Troubleshoot" option on the right.

Step 2. Click on the "Additional troubleshooters" option from the Troubleshoot window. Next, scroll down and find the Windows Update troubleshooter. Click on the "Run the troubleshooter" button next to it and the scanning will begin.

run Windows update troubleshooter to fix couldn't install Windows

Step 3. The troubleshooter will show you the results after the scan. It will provide you with efficient remedies if any problems are discovered. If so, select "Apply" this fix to continue.

fix we couldn't install some updates because the PC was turned off

Windows also has more tools of a similar nature like the System File Checker that can scan the system for problems and automatically correct them.

Method 3. Perform a Windows 10 Clean Boot

In this method, you can perform a clean boot on your PC to identify the problem. A third-party program running in the background could interfere with Windows Update's ability to download updates. So, this is how you perform a clean boot onWindows:

Step 1. Press the Windows key + R to open the Run dialogue box and type msconfig, and press OK to open the "System Configuration" window.

Step 2. Click on the "Services" tab, and click on the check box next to Hide all Microsoft Services.

Step 3. Click the "Hide all Microsoft services" button to disable all third-party services. Click "Apply" to save your changes. Your PC will ask for a restart. All Microsoft-related services will remain active, while all third-party services will be turned off.

clean boot Windows

Step 4. Repeat Step 1 and click on the Startup tab and click on Open Task Manager.

Step 5. Click the "Disable all" button after selecting each service one at a time.

You can now attempt installing updates by restarting your PC. If it functions properly, we can conclude that a service or application was responsible for the error. You can restart Task Manager and enable each program individually to test the functionality. After that, you can identify the problematic application.

Check to see if the error We couldn't install some updates because the PC was turned off and is still present.

Method 4. Use the Microsoft Update Catalog to Fix It

You could also try manually installing the Windows updates using the Microsoft Update Catalog. Here is how to go about it:

Step 1. Press the Windows key + I to open Settings. Click on "Windows Update" on the left pane and click on the "Update history" option given on the right.

use update catalog to fix we couldn't install some updates because the PC was turned off

Step 2. Copy the KB number of the recent updates under "Quality Updates".

Step 3. Visit the webpage for the Microsoft Update Catalog. Paste the Windows Update package's KB number in the Search box, then press "Enter".

use update catalog to fix we couldn't install some updates because the PC was turned off-2

Step 4. In the next window, click on the "Download" button.

use update catalog to fix we couldn't install some updates because the PC was turned off-3

Step 5. In the next window, click the link to the .msu file to download it.

fix we couldn't install some updates because the PC was turned off-4

Windows will install the new update when you double-click the MSU file after the file has finished downloading. This should resolve the error.

Method 5. Perform a Clean Install to Fix Windows 10 Update Error

If the above methods do not work, you could perform a clean install to fix the error. Here is how to go about it:

Tip
Performing a clean install may result in data loss, So keep a backup of your important data.

Step 1. The first step is to download Windows 10 ISO, which is compatible with your PC. Since you already have Windows on your PC, you can always check the version and make a note.

Step 2. Using any ISO to USB tool, create a bootable USB Drive.

clean install Windows 10

Step 3. Restart PC and go into the BIOS or UEFI. Here you will need to find the section which allows you to change the boot order. Please set it to USB.

Step 4. Restart the PC again, and Windows will boot from the USB drive. It will start the Windows installation, and you need to follow that.

clean install Windows 10-2

Step 5. One of the steps will prompt you to select the driver where it can install Windows. Do that, and let the process complete to clean and install Windows.

How to Recover Data After Windows 10 Update

Now that you have learned about the fixes for the error, We couldn't install some updates because the PC was turned off; let us learn how to recover data after a Windows update via EaseUS Data Recovery Wizard. It can recover deleted files, videos, music, and documents with simple clicks. This software supports file recovery from hard drives, SSD, USB flash drives, pen drives, and more:

  • Restore erased data from USB, SD card, HDD, SSD, and other storage media.
  • Free file recovery for deleted documents, photos, movies, emails, and other media.
  • Recover data lost due to formatting, deletion, OS failure, virus infection, etc.
  • You may fix damaged pictures, videos, and documents with file restoration features.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

Note: To guarantee a high data recovery chance, install EaseUS data recovery software on another disk instead of the original disk where you lost files. 

Step 1. Launch EaseUS Data Recovery Wizard on your Windows 11, Windows 10, Windows 8, or Windows 7 computer. Select the disk partition or storage location where you lost data and click "Scan".

select the disk on Windows  to scan

Step 2. This recovery software will start scanning the disk to find all lost and deleted files. When the scan process completes, click "Filter" > "Type" to specify lost file types.

choose the recovered data type

Step 3. Preview and restore lost Windows files. You can double-click to preview the scanned files. Then, select the target data and click the "Recover" button to save them to another safe spot in the PC or an external storage device.

recover windows 10 lost data

Conclusion

Numerous factors make installing the most recent updates essential, including the fact that they offer the newest features, security patches, and bug fixes that keep your system safe. Nevertheless, update problems can be annoying, especially if the error code is unclear as to what might be the root of the problem.

In other words, if you are experiencing the We couldn't install some updates because the PC was turned off error and are unsure of how to resolve it, you can find practical solutions on this page. Additionally, you should frequently back up your system to protect it. You can also use the free data recovery software to recover lost data.

 Download for Win Recovery Rate 99.7%
 Download for Mac Trustpilot Rating 4.7

We Couldn't Install Some Updates FAQs

Have more questions on the topic - We couldn't install some updates because the PC was turned off. Check out the frequently asked questions and their answers below to learn more.

1. How do you fix We couldn't install this update, but you can try again?

Installing Windows 10 via a USB is recommended: Create a Windows 11/10 installation USB using a simple tool. To produce a Windows 11/10 installation USB, use Windows Media Creation Tool. 

2. What is 0x80070422 (-2147023838)?

The 0x80070422 error code denotes a problem with your Windows Update service that stops updates from being installed. Disabled Windows services are the root of the problem. It can result from the Windows License Manager, Network List, or Windows Update services being disabled. You must turn on these services to fix this. Disabling IPv6 should permanently resolve this issue.

3. How do I fix the error code 0x89235172?

Go to Windows Settings > Apps > search for gaming services app > click on it and select advanced options. After that, click repair, restore, open the app, and try again.

4. What is file system error (-2147219200)?

The following are the primary causes of the file system error (-2147219200): corrupt or bad sectors or files: If your data are corrupted, or your disk has a bad sector, you can experience this error. Erroneous document execution guidelines: A file system error may result from improper document execution policies.

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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working at EaseUS for over ten years, starting as a technical writer and moving on to being a team leader of the content group. As a professional author for over ten years, she writes a lot to help people overcome their tech troubles.

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Written by Brithny

Brithny is a technology enthusiast, aiming to make readers' tech lives easy and enjoyable. She loves exploring new technologies and writing technical how-to tips. In her spare time, she loves sharing things about her game experience on Facebook or Twitter.

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