Cloud Drive Data Recovery: Recover Data from WD, Dropbox, Google

A cloud drive is a Web-based service that provides storage space on a remote server. Cloud drives, which are accessed over the Internet, are useful for storing files. They make it possible for people to store and sync documents and other electronic media without having to purchase or maintain external hard drives.

Cloud Drive Data Loss, What Can I Do?

The service provider is responsible for maintaining the servers, ensuring availability, and providing easy access to the stored data. The popular cloud service providers are Google, IBM, Amazon, Western Digital, QNAP, and more. It's an excellent way to save your important files and data on your cloud-based storage. But some people still complain that they lose data from these cloud-based storage devices due to various reasons. In this post, we are going to talk about the cloud/NAS data recovery causes and solutions.

Why Does Data Loss Happen on My Cloud Drive

Multiple reasons may cause cloud drive data loss. Some providers provide users with warranties. For example, Western Digital offers a one-year warranty on My Cloud hard drive. In addition, they repair the storage drive in case of any failure in the warranty period. When this service is over you need to turn to a third-party data recovery service.

• Accidental data deletion
• Unintentional disk initialization
• Forced format of the drive
• Firmware corruption
• Hardware failure
• Physical damage
• File system errors
• Unexpected cloud drive faults/error

The Best Cloud/NAS Data Recovery Solutions from EaseUS

EaseUS provides users with two data recovery solutions. One is data recovery software and the other is a one-on-one remote data recovery service. EaseUS has recovered data for customers with cloud service platforms at every level - from small businesses to secondary infrastructure deployments.

Method 1. Recover Cloud Data with Data Recovery Software

EaseUS NAS data recovery software provides a real-time recovery at any time without NAS server interruption. Follow the steps below to recover cloud drive data now.

Step 1. Select a NAS server and start recovering.

Download and install EaseUS Data Recovery Wizard on your Windows 11/10 64-bit computer. When you open this software, select "NAS Recovery". All the NAS servers will be automatically listed, choose your target NAS device and click "Scan".

Step 2. Enable SSH service on the NAS server.

Go to "Control Panel > Terminal & SNMP" to check the "Enable SSH service" box. Then view and remember the port for remote access open EaseUS Data Recovery Wizard and click "Next".

Step 3. Connect to the NAS server remotely.

This software will detect your IP and Port automatically. All you need to do is input the user name and password. If the IP address or Port is not right, you can correct it manually. Then, click "Connect Now".

Step 4. Recover lost/deleted NAS data

Then, EaseUS data recovery software will connect to your NAS and start a NAS device scanning. After the scan, you will see all the deleted, lost, or existing files on your NAS server. 

You can apply the "Filter" feature or click the "Search files or folders" option to find the lost files on the hard drive. Select wanted NAS files that you lost on the server and click "Recover" to save them to another location.

Click the "Recover" button to restore deleted NAS files.

Method 2. Run EaseUS Data Recovery Service

If EaseUS Data Recovery Wizard fails to find your cloud drive or NAS disk files, don't miss the data recovery service provided by the EaseUS Support team:

Conclusion

It's very challenging to recover data from a cloud drive connected to the Internet. Therefore, it requires special understanding, excellent know-how, and state-of-the-art technology to restore data from it successfully. EaseUS has successfully recovered data from WD, QNAP, Synology cloud drive platforms. If you are using other brands, you can also contact certified and experienced data recovery professionals from our support team.